can bring a huge decrease in costs and development of human resource. As a result, constructing an internal knowledge sourcing system which can maximize the effect of outstanding human resource power is necessary for modern companies. In this context, LG Uplus also introduced Blue-I information system as means of Knowledge Management.
Knowledge
consultants?
Why has knowledge management been so important and is becoming even more important these days in management consulting? Does the Knowledge Online system help Booz-Allen serve its clients in such a way that it can substitute for staff mobility? Does it differentiate the firm’s service from its competitors? What problems might arise in implementing the system?기본 전제: 기존
managers are assigned to college campuses and conduct introductory sessions and recruitment consulting sessions to help expand candidates’ knowledge about LGE’s job opportunities.
② North America Campus Tour: Recruitment campaigns are conducted on North American campuses targeting international master’s and doctoral candidates who show potential in self-development and contribution to L
삼성SDS 지식경영 추진 전개도
1985.05 삼성 데이터 시스템 주식회사 설립
1987.05 한국 IBM(주) 합작계약 체결
1989.09 삼성네트웍서비스 (SNS) 사업개시
1991.12 연간매출 1천억 돌파
1995.06 컴퓨터통신 「UNITEL」시범 서비스 개시
1997.04 '삼성SDS㈜'로 사명변경
1997.11 마이크로소프트사(MS)와 전략적 제
1. What dows UNDP do?
1) what is the UN?
The United Nations (UN) an international treaty that spells out the rights and duties of member states. is a unique international organization of 192 sovereign states established in 1945. Its goal is to maintain international peace and security, to develop friendly relations among nations, and to promote social progress, a better living standard and hum
knowledge
Increased customer satisfaction
Reduced overall processing cycle time through improved workflow management
Enabled segmentation to focus efforts on the most profitable customers
The Results
Consolidated Data Access Enables Superior Customer Service
Workflow Management Improves Workforce Deployment
Analytics Ensure Marketin
Ernst & Young / KPMG
Consultancy services on fairly well-defined operational issues
Siemens Business Services
Technological solutions
Cost effectiveness of service position
Wealth of knowledge accumulated
Product-based organizations in a low-volatility
Identify and promote strategic communities of practice
Provide expert directories and collaborative tools
Reward par
consulting company called Interbrand which evaluated Nokia’s brand value as 8th in the world in 2010. In fact, it had been ranked in top 5 for past several years, but fell this year.
Nokia established absolute brand image in the global mobile phone market because it built up consistent image. It conquers the market through the low price products, but at the same time Nokia maintained the top
management. The mechanics do a test drive with client’s car to gain sympathy to car’s problem, and uses Custom Care Vehicle Dossier (CCVD)’s data for maintaining and diagnoses.
The last but not the least thing that we can learn from this story is, the importance of customization and customer satisfaction. The firm even operates an exclusive service manager for customers, consulting with
are working with tacit knowledge accumulated during long work experience. Therefore, the workers rely on the skills and management of upper layer workers. However, company's training ability for increasing upper worker’s expertise is not sufficient.
(2)Lack of motivation for participation in training
Hyundai Motor's training is not associated with the wages and promotion. Promotion